Terms and conditions of use

The Terms and Conditions presented below will apply to all visitors, potential customers, or clients of the ledcross.eu site, owned by SC NO BRAND EXPRESS TEAM SRL. Any Buyer-Seller relationship will be conducted by the terms and conditions below unless there is an express written agreement and acceptance by both parties.

 Definition of terms used

1. Site - represents the online store ledcross.eu, property of SC NO BRAND EXPRESS TEAM SRL, through which the Seller presents the products and services offered

2. Seller - by this term is meant SC NO BRAND EXPRESS TEAM SRL, CUI: RO 26277359, J40 / 11383/2009, registered office: Bdul. Bessarabia Nr. 256, sector 3, Bucharest, Romania

3. Products and services - the products and services presented by the seller on the site

4. Specifications - the technical characteristics of the products presented on the site next to each product or group of products


The ledcross.eu website

The ledcross.eu site is the property of the seller, with full rights over the content of the site. The buyer has the right to use the site strictly to inform about the products presented, and the copying of information/images and descriptions is an abusive use.

The availability of the displayed products may change at any time, so there is a likelihood that a purchased product in stock at the time of placing the order will no longer be able to be delivered due to lack of stock.

The displayed prices are informative and are subject to change at any time. A price agreement can be considered only after the telephone confirmation of the order and the issuance of the fiscal invoice.

The images on the site are for information only and do not represent a commitment on the part of the seller.

Online order

The online order can be made only after filling in the fields with the buyer's data and accepting the Terms and Conditions of use of the site.

The online order does not guarantee that the product purchased will be delivered and will have the same price. The firm and secure order will be confirmed by phone/email, in which the accuracy of the invoicing data, the delivery terms, the availability of the product, and the price related to the respective product and its transport will be verified.

The online order does not represent any kind of commitment between the parties and has the strict role of informing them about the ordered product.


Obligations and rights of the buyer

The buyer is obliged to read the Terms and Conditions of use of the site, to read the characteristics of the products, to check and understand the price of the displayed product and the price of the related transport.

The buyer must provide the seller with the necessary data for invoicing and the data necessary for delivery. If the above is not provided, the seller reserves the right to cancel the order without further written or verbal notification.

The buyer has the right to be informed about the product ordered at the time of telephone confirmation, to know the total purchase and shipping price.

The buyer has the right to use any of the delivery and payment methods offered by the seller.


Obligations and rights of the seller

The seller must confirm or deny by phone any online order from the buyer.

The seller must provide the buyer with real information regarding the price and characteristics of the product purchased.

The seller has the right to request payment in advance for certain products.

The seller has the right to cancel an order if the buyer does not agree with the method of payment, delivery time, purchase cost.

The seller reserves the ownership of the product, until its full payment by the buyer.

Major force

Force majeure exonerates both parties from liability, including natural causes (earthquakes, floods, fires, snow, blocked roads, causes caused by general strikes, lighting problems at the source, failures of the city's electricity network) or other causes not under no form caused or under the control of any of the parties.


Confidentiality & Protection of Personal Data

The confidentiality and security of our customers' data are very important to us, and our approach is open and transparent at the same time.


Who is the operator of personal data?

The company SC NO BRAND EXPRESS TEAM SRL (Fiscal Code: RO 26277359 / Trade Reg. No.: J40 / 11383/2009 / Address: Bdul. Basarabia No. 256, Sector 3, Bucharest, Romania) is the personal data operator that you submit them to this website and are fully responsible for them in accordance with the applicable legislation on the protection of personal data.


Where is personal data stored and processed?

The data are stored, processed, and transmitted only in the European Economic Area (EEA). This website is hosted on professional servers where personal data is stored when you submit it through specially designed forms. For further processing and storage, they are taken over by the employees of SC NO BRAND EXPRESS TEAM SRL for processing and storage in Bucharest (Romania) and, in the event of delivery by courier, they will be sent to the courier companies that will deliver the order. orders (only in Romania). Any action will be carried out in accordance with the legislation in force.


Who has access to your personal data?

Your personal data are transmitted within SC NO BRAND EXPRESS TEAM SRL and to third parties with whom the company works in order to provide you with services. (example: creating the AWB required for the package to deliver placed orders).

The data transmitted to third parties is used strictly to provide you with our services. We do not transmit, sell or transfer your data in any way for purposes other than those specified.

Third parties have an independent right or obligation to process your personal data.

What is the legal basis for processing?

In general, the processing and collection of personal data on this website are necessary to honor orders placed and are required by regulations, but we will inform you if it is necessary to conclude a contract. Processing will not be performed without your consent.


How long do we save personal data?

We will keep your data for as long as you are an active customer and in accordance with applicable law.


Why do we use your personal data?

Personal data is used to manage your orders through our online services. We will send you useful notifications about order status, delivery status, or if there are issues with delivery or order content. The data will also be used to process claims and warranties for products sold and to identify and confirm your legal age for online shopping.


What types of personal data do we process?

We process contact information (name, address, email address, phone number), information about orders, including their history, account, or customer code that you have on the website.


What are your rights?

  Right of access to personal data: you have the right to request information about the personal data we hold about you. You can contact us at the e-mail address organizatie@nobrand.ro and we will give you additional information if you need it.

 Right to delete data / Right to be forgotten: you have the right to delete personal data and to prevent processing in the following specific circumstances:

• they are no longer needed for the purposes for which they were originally collected or processed;

• withdraw your consent on the basis of which the processing takes place;

• you object to the processing pursuant to Art. 21 paras. (1) "Right to Opposition";

• there are ambiguities regarding their legality;

• they must be deleted in order to comply with a legal obligation incumbent on the operator;

• personal data belonging to children under 16 years of age.

You can delete the data by sending an email to organizatie@nobrand.ro with the subject "The right to be forgotten".

Your right to oppose direct marketing: You have the right to oppose direct marketing, but our company does not engage in such practices at this time.

  Right to rectification: you have the right to request the rectification of your personal data if they are incorrect or to fill them in if they are incomplete. If you have a customer account on this website, you can edit your personal data in your customer account in the "Right to change data" section.

The right to oppose the processing based on legitimate interest: you have the right to oppose the processing of your personal data based on a legitimate interest within SC NO BRAND EXPRESS TEAM SRL.

Right to restrict processing: You have the right to obtain from us the restriction of data processing in one of the following cases:

• the accuracy of the data is contested for a period that allows us as an operator to verify the accuracy of those data;

• the processing is illegal, and you object to the deletion of personal data, requesting instead to restrict their use;

• we no longer need them (as operators) for the purpose of processing, but the data subject requests them for a lawsuit;

• you objected to the processing (Art. 21 - Paragraph 1) for the period of time in which it is verified whether our legitimate rights (as operators) prevail over those of the data subject.

The right to lodge a complaint with a supervisory authority: if you consider that we are processing the data incorrectly, you can contact us and we will take the necessary measures to rectify the situation or you have the right to contact a supervisory authority.

We will manage all your requests and we will always be at your disposal at the e-mail address organizatie@nobrand.ro because we pay special attention to data protection in general.


Support, information, and complaints related to the protection of personal data

You can contact us at any time at the e-mail address organizatie@nobrand.ro for any questions, improvements, or complaints related to data protection and we will reply back as soon as possible.